Summoners War: Chronicles

The game has been showing crashing issues all the time. The game icon appears with a red exclamation mark next to it. I already re-installed the game, validated the files on steam, installed the game directly through the Hive launcher, lowered graphic resolutions, even formatted my computer, even changed Windows and it didn't solve it, I'm desperate because I can't think of anything else to solve, help me Com2Us, I'm literally BEGGING!