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Refuse to restore data/ refuse to release name
xlad 02/21/2023
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Hello C2us,

 

WHY DO YOU LIE? 

4 times in a row

The DATA of the account STILL EXIST, because you are counting it AS PLAYER.

And that's why I can't use my name again, BECAUSE IT EXIST.

I understand that you DIN'T want to gib my acocunt back, understandable, BUT FFS UNLOCK MY NAMe/ guild NAME. 

 

Maybe you can do that DELETING THE DATA???

 

Small pp devs.. Even if you really don't want to give my data, I repeat, I'd like my name back.

 

AS YOU SEE, I CAN SEND MYSELF A FRIEND REQUEST, as my old friends HAVE ME ON MY LIST UNDER MY OLD NAME, xlad

 

Ty

 

PS = sadly I can't send you pics on customer support, that's sucks, but I can attach it here tHE PROVE that my data is on your servers. And some of my friends found me in arena last week, isn't it strange? (I know you “need” players to count, but that's just.. lame)

 

nickname: xlad

guild: Calm

server: Katarina

 

 

Hello Summoner,

Thank you for contacting Com2uS Global.

We have received your follow-up.

We apologize for the inconvenience once again.

However, as we have mentioned in our previous response, once you delete a Summoners War: Chronicles Game account, the account cannot be restored and sadly, the nickname of the deleted account cannot be used again.

We are sorry that we are unable to assist you with your request, and we kindly ask for your understanding

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