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Greetings from the <Summoners War: Chronicles> team!
We would like to inform you of the known issues that occurred after the Jul. 24 update.
We will do our best to resolve the issues and will notify you via this notice once they have been resolved.
Please check below for more details.
Resolved Issues
- An issue where items are not granted when using certain coupons in the WESTERN region
· The use of the affected coupons will be temporarily suspended until the issue is resolved. We apologize for the inconvenience.
* A bug was discovered in the WESTERN region where rewards were not granted when using the [ARTIFACT7] coupon. To address this, we have added a new coupon [ARTIFACTUP], which provides the same rewards but can be used only in the WESTERN region.
Summoners in the WESTERN region who previously used the [ARTIFACT7] coupon but did not receive rewards can now enter the new coupon code to claim them. Please note that the original [ARTIFACT7] coupon is now only available in the ASIA region.
We apologize for any inconvenience caused by the in-game issue.
We will do our best to provide an enjoyable gaming experience.
Thank you for your understanding.
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