Greetings from the <Summoners War: Chronicles> team!
We would like to inform you of the known issues that occurred after the May. 2nd update.
We will do our best to resolve the issues and will notify you via this notice once they have been resolved.
Please check below for more details.
May. 2nd Update Known Issues Notice
- An issue where you cannot restore the Monster being used in [Challenge Arena]
* This issue will be fixed during the May 16th maintenance.
- The issue of the [Challenge Arena (World)]'s World Ranking condition being displayed abnormally
* The rewards are being provided normally and please refer to the information below for the correct ranking condition.
Current Ranking Condition | Correct Ranking Condition | Current Ranking Condition | Correct Ranking Condition |
Rank 1 | World 1 | Rank 30 | World 300 |
Rank 2 | World 10 | Rank 50 | World 1,000 |
Rank 3 | World 30 | Rank 100 | World 2,000 |
Rank 10 | World 100 | Rank 200 | World 3,000 |
- The issue of Week 1 Server Weekly Ranking Reward being provided as Rank 1 Reward for [Challenge Arena (World)]
* We won't be retrieving the Server Weekly Ranking Reward that was provided this week. The Server Weekly Ranking Reward will be provided according to the ranking as intended starting next week.
Resolved Issues
- The issue of not being able to return to where Farakel is because the portal is not displayed after Farakel’s Monsters are defeated in [Elite: Tree of Heroes] (Easy).
- The game won't be available on the platforms listed below until validation is completed.
· HUAWEI AppGallery
* Please note that the game will be available on Google Play and Apple App Store. We'll put up another notice when the game becomes available again.
- The issue of the pass benefits not being applied in [Challenge Arena (World)] even when you purchase the Arena Pass
We apologize for any inconvenience caused by the in-game issue.
We will do our best to provide an enjoyable gaming experience.
Thank you for your understanding.
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