Summoners War: Chronicles

many MANY people have had an issue since the merger that has resulted in them not having any of their accounts properly link to their characters and are being forced to make new ones, iv gotten confirmation from guildmates that these characters arent gone from the game just not accesable by their original owners and in some cases have been weirdly renamed

this is a VERY serious issue and hasnt been given an official response anywhere i can see as of yet