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Greetings from the <Summoners War: Chronicles> team!
We would like to inform you of the known issues that occurred after the Aug. 21 update.
We will do our best to resolve the issues and will notify you via this notice once they have been resolved.
Please check below for more details.
Aug. 21 Update Known Issues Notice
- An issue where the screen abnormally repeats or the game slows down under certain circumstances.
· Although the cause of this issue has been partially fixed, it may occur when entering the character selection screen in certain situations.
- An issue where certain event pages are not displayed properly.
- With the release of new Exclusive Artifacts planned, the existing <Silver Artifact Summon> event will end early on Sep. 3.
* We apologize for the inconvenience caused by the sudden schedule change.
Resolved Issues
- An issue where a pop-up stating that the server is under maintenance appears, and the game moves to the title screen.
* The following rewards will be distributed as compensation to all Summoners who log in within the next week.
· 3rd Anniversary Ticket x6
- An issue where some events cannot be accessed properly.
· <What's Your Choice?> Web Event
* (Distributed on Aug. 22) The issue has now been resolved. However, it was confirmed that some Summoners were unable to receive rewards on Aug. 21 and Aug. 22 despite logging in. Therefore, the rewards for these two days will be distributed to all Summoners who log in within a week.
① Aug. 21 Rewards: Refine Stone x5,000, Gold x1,000,000, Energy x240
② Aug. 22 Rewards: Conversion Stone x10, Gold x1,000,000, Energy x240
We apologize for any inconvenience caused by the in-game issue.
We will do our best to provide an enjoyable gaming experience.
Thank you for your understanding.
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