Summoners War: Chronicles

Greetings from <Summoners War: Chronicles>.
 

Today, we’d like to talk about the integration of the EU region and US region.

We’re always listening to user opinions regarding making improvements to the game.

Recently, we’ve received many feedback from users in the EU and US regions in relation to not being able to enjoy competitive and cooperative content in the game which requires many Summoners to play together. In order to provide a gaming environment where users can cooperate and compete against each other in content such as Brawl Arena, Battlefield, Raid, etc., we’ve decided to integrate the EU region and US region.

However, since the US region and the EU region will be combined in the process, the record of some content will be reset.

We will do our best to prepare for the integration to minimize inconveniences related to Summoner information, in-game item movement, etc. Please read below for more details on the integration process.

Summoners War: Chronicles EU/US Region Integration Details

 
▶ Region Integration Maintenance
- Maintenance Schedule: Aug. 12th 4pm -Aug. 13th 6am EDT 

- The two servers of the EU region will be integrated to Liebli.

The EU region and the US region will be integrated to Western region. 

- Liebli and Elenoa will be placed in the new Western region.

- Reward: Region Integration Reward (All) + Content Reset Common Reward (Western) + Content Reset Individual Reward (Western) + Energy x1,000 (Western) + Quick Battle Permit x100 (Western)

  · Integration Reward (All): Transcendence Scroll x1, Mystical Scroll x10, Arena Coin x600, Brawl Seal x750, Hero Artifact x1, Artifact Essence x10, Valor Coin x1,000

  · Content Reset Common Reward (Western): Legend Artifact x1, Hero Artifact x1, Hero Symbol Box x1, Artifact Essence x5, Quick Battle Permit x34, Valor Coin x4,950, Ancient Galagos Coin x119,500, Crystal (Free) x3,000

· Content Reset Individual Reward: Provided based on the Challenge Arena (World), Brawl Arena, Battlefield, Guild Siege Battle ranking recorded on Aug. 12th 4pm EDT

 * The reward will be given only to the accounts that were created before the Aug. 12th maintenance.

 * Please read below for more info on the common and content reset rewards.

Please Note
- The game will be unavailable during the maintenance.
- Please end the game at a safe location before the maintenance begins.
- The maintenance schedule is subject to change. All changes will be notified via this notice.

- The Challenge Arena (World) will be unavailable until the maintenance ends in all regions regardless of the region you're playing in when the maintenance begins.

- An issue may occur for users who played in the US region where the text in the Inbox may be displayed incorrectly. This is only a display error and no changes have been made to the details in the Inbox such as reward items.

▶ Integration Method Details
- The two servers in the EU region will be integrated into one server (Liebli).

- The EU region and the US region will be integrated into the new Western region and 2 servers will be placed in the region: Liebli and Elenoa.

- You’ll be able to select the account of your choice among the accounts you used before when you access the game after the region integration.

 * The account that was used most recently will be selected automatically when you access the game after the first login after the integration and you’ll be able to change the account by using the account change function available in the Summoner selection screen.

 * The content reset time will be changed to 7pm EDT and the server time will be set to UTC +1 as the regions are integrated.

  (The schedule for other content matchmaking, Baphomet appearance time in Hero Area, Field Event, etc. will also be adjusted according to the changed server time. Please note that the schedules of some content are planned to be changed to allow more Summoners to enjoy the content.)

▶ Ranking Info Reset

- The record of some content will be reset for the region integration. 

- You won’t be able to collect season/weekly/round ranking rewards after the region is integrated.

- Please make sure to collect the Field Event rewards before the region integration process begins as you won't be able to collect the rewards for Field Events that you participated in the US region after the region integration.

- Please make sure to collect all available season/weekly/round ranking rewards before the maintenance.

- The records of the following content will be reset.

 · Battlefield, Challenge Arena (World), Brawl Arena, Trial of Ascension, Guild Raid, Guild Infinite Raid, Guild Siege Battle, Galagos Ruins, World Boss, Expedition, Path of Adventure, Mythic Raid, Hero Raid (Rank)

* The entered level info and the clear reward will remain for the Guild Raid and only the ranking will be reset. Hence, you won’t be able to enter the level that you already entered before the reset.

Please make sure to achieve the clear record after the integration to collect the ranking reward for the season.

▶ Content Info Reset
- The [Guild Record] that can be checked in the [Guild Member] info window among the Guild content and all ranking related records such as the play records, score, ranking, etc. will be reset. 

- The Guild Siege Battle score will be reset for the US and some EU regions due to the integration and the score adjustment process will begin on Aug. 23rd for the reset score. The adjustment will be made based on the participation record for the Guild Siege Battle that was held between Aug. 19th  - Aug. 22nd, so make sure to participate in the Guild Siege Battle after the region integration. The adjusted score will be applied to the Guild that will be held between Aug. 26th - Aug. 30th for matchmaking.

- Guild Rivals will be available to participate after the score adjustment on Aug. 23rd starting with the season that begins on Aug. 29th as the Guild Siege Battle score record will reset.

- The Attack/Defense Info that can be viewed in [Place Defense] in Guild Siege Battle and the Attack/Defense/Siege Battle History that can be viewed in [Siege Battle Status] will be reset.

- The season/weekly/round rewards of the previous season will be available to collect before the maintenance begins Aug. 12th 4pm EDT.

- The records of the following content will be reset.

* All other information, excluding content that are planned to be reset such as various tickets, game money in possession, Summoner/Monster info, quest progress, and package shop usage record will be maintained. 
* Please note that the game money and items in possession won’t be shared as this is a region integration and not account integration.
- The rewards provided for content reset are as follows.

  · Common Reward: Legend Artifact x1, Hero Artifact x1, Hero Symbol Box x1, Artifact Essence x5, Quick Battle Permit x34, Valor Coin x4,950, Ancient Galagos Coin x119,500, Crystal (Free) x3,000

  · Content Reset Individual Reward: Provided based on the Challenge Arena (World), Brawl Arena, Battlefield, Guild Siege Battle ranking recorded on Aug. 12th 4pm EDT

    ① Challenge Arena (World): The season reward will be provided based on the achieved final score, ranking, and the progressed season period based on records made before the maintenance begins Aug. 12th 4pm EDT, excluding the Title. 

    ② Brawl Arena: The season reward will be provided based on the achieved final score, ranking, and the progressed season period based on records made before the maintenance begins Aug. 12th 4pm EDT, excluding the Title.

    ③ Battlefield: The season reward will be provided based on the achieved final ranking and the progressed season period based on records made before the maintenance begins Aug. 12th 4pm EDT.

   * The game money included in the reward list of the Battlefield Ranking, excluding the season title in the Battlefield such as the Battlefield Transcender, will be provided and the Bike Frame purchase benefit provided in the Battlefield Shop provided for the users that achieve Battlefield Nightmare+ won’t be provided.

    ④ Guild Siege Battle:

     → The following rewards will be provided to the members of the Rank 1-3 Guilds based on the season ranking record of Aug. 12th 4pm EDT.

       > Rank 1 Guild: Crystal (Free) x7,000

       > Rank 2 Guild: Crystal (Free) x5,600

       > Rank 3 Guild: Crystal (Free) x4,300

     → The round reward will be provided such as Crystals and Siege Seals based on the ranking recorded on Aug. 12th 4pm EDT. (Sent on Aug. 14th)

         (Bonus Crystals given based on the contribution won’t be provided.)

   * The common reward will be provided when the maintenance ends on Aug. 13th.

   * The individual reward has been calculated considering the season period of the Battlefield, Challenge Arena (World), Brawl Arena (Season), and Guild Siege Battle (Season), and the reward may be provided at different times as it may take a while to extract data.

- Common Reward Collection Period: After the region integration on Aug. 13th - Sep. 13th 10:59am EDT.

▶ Chat Report Record & Ban Record Reset

- The chat report record and the ban record will be reset after the integration.

▶ Region Integration Reward

- We ask for your understanding regarding the long maintenance time required for ranking and information reset progress to ensure a safe server integration. We will be giving out rewards including Transcendence Scroll x1, Mystical Scroll x10 after the region integration maintenance ends on Aug. 13th.
- Target: Summoners of all regions with an account that was created before the server integration maintenance begins on Aug. 13th
- Reward: Transcendence Scroll x1, Mystical Scroll x10, Arena Coin x600, Brawl Seal x750, Hero Artifact x1, Artifact Essence x10, Valor Coin x1,000

- Collection Period: After the region integration on Aug. 13th - Sep. 13th 10:59am EDT.

▶ Summoner Name Change 

- The names of all Summoners will be changed in the format of “(Region)Name_(Random Number)” for all users of EU and US regions after the integration.

E.G. If you used the name “Chronicles” in the US region before the integration, your Summoner name will be changed to “USChronicles_2” after the integration.
- We will be giving out Account Name Change Ticket x1 to all users so you can change your Summoner name after the server integration on Aug. 13th.

- Collection Period: After the region integration on Aug. 13th - Sep. 13th 10:59am EDT.

▶ Guild Name Change 

- The names of all Guilds will be changed in the format of “(Region)_Guild Name” for all Guilds of EU and US regions after the integration.

 E.G. If you used the name “Chronicles” in the US region before the integration, your Guild name will be changed to “US_Chronicles” after the integration.

- The Guild name can be changed for free once a month and you’ll be able to change the Guild name after the integration as the name change count will be reset.

 * You may not be able to use the Guild name of your choice if the name is already being used in the Western region.

▶ Monster Forum
- The Monster Forum of the US region will be reset after the integration.

▶ Region Integration Q&A
Q. What will happen to the existing servers?

- A. The EU region and the US region will be integrated and you’ll be able to play the game in the new Western region. The Tilasha server of the EU region will be integrated into the Liebli server and Liebli and Elenoa servers will be placed in the Western region.

Q. How will users be matched for content after the region integration?

- A. Users will be matched with users in the Western region for real-time matchmaking content such as the Guild Siege Battle, Brawl Arena, Battlefield, Hero Raid, etc.

Q. What about the Package Shop usage record?
- A. You’ll be able to use the package shop items based on the existing usage record when you access the game with the Summoner account that was used for the Premium Pass, Account Level Benefits, etc.

Q. What will happen to the rankings?

- A. All ranking record will be reset for content that tally ranking after the region integration, and the ranking will be tallied starting with the following week by combining the servers. For the Guild Siege Battle, users will compete against users from other servers in the Western region after the score is reset.

Q. Won’t we have a hard time battling in the field if there are more Summoners after the integration?

- A. Users will be dispersed to different channels when many users try to enter the same field to avoid such issues.
 

Q. How can I change my account?

- A. You’ll be able to select the account to play the game when a list of the used accounts are displayed with a pop-up if you have more than 2 accounts on the servers to the integrated when you first access the game and enter the server after the integration.

Once you’ve selected an account, you’ll be able to change the account again by using the Change Account Button in the Summoner selection screen.

* The [Change Account] Button will be displayed only when there are 2+ accounts in the Summoner selection screen.

Q. What about the items registered on the Exchange Center?

- A. All items registered on the Exchange Center will be maintained and you’ll be able to use the Exchange Center even after the integration has been completed.

Q. What about the Lizardman Exploration HQ and the Banian Robbers info? 
- A. The Exploration Squad info will be maintained. 
Also Energy and the entrance count and the battle support count for Special Expedition, Battlefield, Galagos Ruins, Illusion Garden, Raid, etc. will be maintained.

Q. What about the rewards in the Inbox?
- A. The uncollected rewards and acquired information of the Inbox will be maintained. 
Please make sure to collect all rewards from the Inbox before the expiration date.

Q. What about the request that’s in progress?
- A. The requests in progress will be maintained even after the integration and you’ll be able to continue on after the integration has been completed for Daily Request, Weekly Request, Guild Request, etc.

Content Schedule Change Notice

▶ Battlefield

- The play time will be changed as follows.

  · 6pm - 9am (Next Day)

  · The Battlefield will reset every day at 10am.

- The season start and end schedule will be changed as follows.

  · Start: 10:10am -

  · End: - 9am

* The end schedule of this season will be changed to Aug. 22nd 9am as the season schedule has been changed.

▶ Arena

[Brawl Arena]

- The matchmaking and play time will be adjusted.

▶ Field Event

- The event time of some field events will be adjusted.

▶ Guild

[Guild Siege Battle]

- The play time will be adjusted as follows.

[Guild Rivals]

- The play time will be adjusted as follows.

  · 4 matches will be held every hour starting at 7pm every Saturday.

  · 4 matches will be held every week, a total of 8 matches in 2 weeks.

※ The content schedule has been notified according to the time zone of each region in the game: WESTERN - UTC+1 / ASIA - UTC+7.

That’s all for the region integration notice.
We’ll notify you via this notice if any changes are made.

We’ll always do our best to provide a fun gaming environment.

Thanks!