Greetings from <Summoners War: Chronicles>.
We have confirmed a matchmaking issue that occurs intermittently in the Battlefield - Sky Waterfall Island.
We apologize for the inconvenience caused.
We are currently investigating the cause of this issue and working on a fix.
Please understand that assessing this issue in the matchmaking system may take some time.
An initial fix will take place during the May 26th update.
After the initial fix, we will continue internal monitoring and remain prepared for further adjustments.
The Chronicles team will continue to monitor and make improvements accordingly.
As an apology for the inconvenience caused by this issue,
we will be providing compensation during the May 26th update.
▶ Compensation Period
EU | ASIA | JP |
After the May 26th update ~ 6/25 16:59 (UTC+2) | After the May 26th update ~ 6/25 21:59 (UTC+7) | After the May 26th update ~ 6/25 23:59 (UTC+9) |
▶ Compensation
- Gold x1,200,000
- Victory Seal x100
We will do our best to provide a pleasant gaming experience.
Thank you.
- 2 2,874
0/3000