Summoners War: Chronicles

Greetings from <Summoners War: Chronicles>. 

We would like to inform you about the Exchange Center price and Party Dungeon support restriction adjustments updated on Apr. 27th.

First and foremost, we sincerely apologize for any inconvenience caused by the changes. 

We will provide more explanation about the Exchange Center price adjustment and go through how we will improve it in the future.

The price of items in the Exchange Center opened on Mar. 9th had a big price range to enable Summoners to exchange items as freely as possible.

Soon after the live service began, we identified items in the Exchange Center being exchanged at abnormal prices. 

At the same time, we also detected commercial messages on the world chat, promoting "Rahild" recharges, the Exchange Center currency.

At first, we believed these were two independent issues, but soon we realized that the issues were connected.

Certain groups gained a large quantity of Rahilds maliciously and abnormally to transfer them to a small number of players using the Exchange Center.

The MAX, average, and MIN prices were always disclosed on the Exchange Center. When we checked the exchange logs of items with a large difference between the MAX and MIN prices compared to the average price, we learned that abnormal exchange repeatedly occurred on specific accounts.

We made several attempts to fix this issue before the Exchange Center price adjustment was made on Apr. 20th.

We took action on abnormal accounts, but similar issues were detected again on different accounts.

It was deemed that this would damage the efforts of the majority of players, who exchange normally, if this issue persisted.

In pursuit of a fairer Exchange Center, we made the 1st price adjustment via the Apr. 20th update, and a 2nd adjustment on Apr. 27th.

We will continue to monitor and take action quickly where necessary. Thank you for your understanding.

The next is the Party Dungeon entry adjustment.

Party Dungeon is important content of <Summoners War: Chronicles>.

We strive to provide enjoyable and convenient gameplay on the global server by making improvements based on the data obtained from pre-serviced regions.

Party Dungeons come in various difficulties, each with varying recommended PWRs.

Chronicles provides exciting battles in manual play. Since players have varying skill levels regarding controls, the entry conditions were determined based on the PWR, an indicator of the player's development level.

But we have identified reoccurring cases of Summoners kicking others with low PWRs from the lobby to clear the dungeon faster.

The Chronicles team added the new player support system to assist both the helping and helped Summoners.

However, since its introduction, it has been used in a completely opposite way to our intentions.

There have been increasing cases of non-protected Summoners being kicked from the lobby.

As some Summoners may have experienced, even members of the Chronicles team were kicked from the lobby for more than 30 minutes for not being a protected Summoner.

We introduced the Chronicles Manners Campaign to ease the issue, but we decided to make an adjustment as Summoners requested a solution to the actual system.

We apologize for any inconvenience caused by yet another issue.

The Chronicles team will improve the QoL by adding the material item to the point shop.

We will strive to provide a more enjoyable playing experience.

Thank you for your understanding.