Summoners War: Chronicles

Greetings from <Summoners War: Chronicles>.

We would like to inform you of the known issues that occurred after the Jun. 15th update.

We will do our best to resolve the issues as soon as possible
and will notify you via this notice once they are fixed.

Please check below for more details.

▌Jun. 15th Update Known Issues Notice

▌Resolved Issues

▶ Content
- An issue where the quest rewards for Tree of Heroes in Ayah Area Exploration do not correspond to the actual rewards
* This issue is currently being fixed, and will be completed via the Jun. 20th patch.
We recommend that you do not proceed with this quest until the patch is applied.
* The corrected quest rewards will be sequentially sent out to Summoners who completed this quest before the patch is applied.

* The corrected quest rewards have been sent out to eligible Summoners.
Please submit a 1:1 inquiry if you did not receive the rewards. [Go to 1:1 Inquiry]

▶ Connection
- An intermittent black screen issue when accessing via Hive PC/Steam after the Jun. 15th update
* This issue is currently being investigated.
* If you're experiencing this issue, please follow the link below to download and install [VP9 Video Extension 1.0.52781].
The game will run normally once you complete the installation. [link]

▶ Event
- An issue of certain languages appearing differently on the Pecan Pie Baking event page
* This issue is currently being investigated.

* This issue has been fixed. Summoners who experienced this issue will be able to view the event page normally after reconnecting and completing additional downloads.

We apologize for any inconvenience caused by the in-game issue.

We will do our best to provide an enjoyable gaming experience.

Thank you for your understanding.